Job Details | Rx relief

Job Details

« Back to Search Patient Care Coordinator / Pharmacy Technician
Garden Grove, CA

Salary: $17.00 - $20.00/hour DOE
Date Posted: March 15, 2018
Job Type: Temporary to Hire
Job ID: 125870

Job Description

Patient Care Coordinator / Pharmacy Technician

Job Description

Join one of the nation’s leading pharmacist placement firms! Right now, Rx relief has a great management opportunity for an experienced Patient Care Coordinator / Pharmacy Technician. Voted Best of Staffing by both clients and talent, we are a specialty staffing company providing supplemental pharmacy professionals for all pharmacy practice settings. We are seeking a Patient Care Coordinator / Pharmacy Technician in the Garden Grove, CA area. As a member of our team you’ll enjoy a customized approach to your career needs as well as comprehensive benefits! Join our dynamic team, apply today!

Patient Care Coordinator / Pharmacy Technician


Job Responsibilities

As a Patient Care Coordinator / Pharmacy Technician you will provide a series of routine services required by manufacturers and regulators related to patients’ privacy and consent to treatment, working within the limits of prescribed routines.


Additional responsibilities:

  • Responds to incoming calls from current patients and prescribers’ offices, as primary representative to ensure continuity and maintenance of therapy while building trusted and enduring customers relationships that yield loyalty.
  • Facilitate communication between internal team, patient and prescribers’ offices to support patients’ therapy compliance through transmittal of status updates, template letters, notifications of triage or transfer, and other similar actions designed to maintain effective and efficient response and superior service quality.
  • Document case activity, communications and correspondence in computer system to ensure completeness and accuracy of patient contact records. Ensure that work activities are conducted in compliance with regulatory requirements and the organization’s defined standards and procedures, and in a manner that provides the best available level of service and quality.
  • Ensure that caller’s needs are met, address questions and concerns and escalate issues involving complex clinical matters to Clinical Team as appropriate.
  • Teleconference with patient or patient’s provider and conduct the initial adherence call and schedule of the delivery of prescription. Explain the benefits of utilizing TLC Rx Pharmacy, and coordinate follow up consultation by Pharmacist or Clinical Nurse as necessary.
  • Obtain verbal consent from patients or caregivers after reading a detailed script.
  • Facilitate warm transfers to manufacturer Hubs when required.
  • Notify patients when their prescription has been transferred, follow up with specialty pharmacy to confirm the prescription was received. Coordinate verbal transfer by a pharmacist if specialty pharmacy has no record of prescription. Confirm with patient that prescription was received from alternate specialty pharmacy.
  • Advise patients and caregivers of financial obligations and copayments, process and safeguard credit card transactions.
  • Follow appropriate protocol for non-compliant patients, and when discharging patients from service.
  • Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements.
  • Participate in any variety of meeting and works groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.
  • Perform other related duties as assigned.
Patient Care Coordinator / Pharmacy Technician


Job Requirements

Do you have experience as a Patient Care Coordinator / Pharmacy Technician? If the answer is yes, then we want you on our team! Apply Today!

Specific Patient Care Coordinator / Pharmacy Technician Requirements:

  • Area: Ability to work in the Garden Grove, CA area
  • Licensure requirements: Must have valid, open and active California Pharmacy Technician license.
  • Education: Basic High School and additional specialized training in general office routines and computer and software operation.
  • Years of experience: One to three years of experience, preferably in a pharmaceutical environment.
  • Schedule: 8 hour shifts between 8:00 a.m. to 8:00 p.m.
  • Length of Assignment: Temp to Hire
  • Pay: $17.00-$18.00/hour
  • Background/drug requirements: Ability to successfully complete background check and drug screen
Patient Care Coordinator / Pharmacy Technician



At Rx relief, we are proud to offer the following benefits:

  • Health Insurance with Prescription coverage
  • Vision/Dental
  • 401(k) and deferred compensation programs
  • Cafeteria Plans
  • Free CE
  • Low-cost group health benefits for Part-Time Associates
Patient Care Coordinator / Pharmacy Technician


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